Customer survey results

In addition to being busy on completing the annual update of all the training modules on the site over recent months we have also completed an extensive customer survey.

We are really pleased about the positive responses. The high numbers that would recommend us to their friends or colleagues has been a major factor in the continued growth of our site.

When you log in to the site you can recommend us by using the "Recommend Us" button on the right hand menu or alternatively please do forward this email to anyone that you feel may be interested.

We will use the results below to help us continue to improve our services and the range of training modules.

You can view our Training Directory here and the cost of each module can be viewed here.

Survey results

The ease of purchasing training modules		Percent	Responses
Excellent		61.64%	45
Good		35.62%	26
Average		2.74%	2
Poor		0.00%	0

The quality of the training material		Percent	Responses
Excellent		35.62%	26
Good		47.95%	35
Average		15.07%	11
Poor		1.37%	1

The ease of use of the training material		Percent	Responses
Excellent		46.58%	34
Good		42.47%	31
Average		10.96%	8
Poor		0.00%	0

The professionalism of Wizard Learning		Percent	Responses
Excellent		45.21%	33
Good		46.58%	34
Average		8.22%	6
Poor		0.00%	0

Overall how would you rate your recent experience with Wizard Learning?		Percent	Responses
Excellent		49.32%	36
Good		39.73%	29
Average		10.96%	8
Poor		0.00%	0

On a scale of 0-10 how likely would you be to recommend Wizard Learning to your friends or colleagues, with 10 being extremely likely and 0 being not at all?		Percent	Responses
1		1.37%	1
2		0.00%	0
3		0.00%	0
4		0.00%	0
5		6.85%	5
6		5.48%	4
7		8.22%	6
8		28.77%	21
9		15.07%	11
10		34.25%	25

Just a few of the recent customer comment are below, you can also view additional comments here and then use the tabs for diploma, advanced diploma, certificate and CPD system to filter the comments.

“Just a quick thank you. I achieved Chartered Status today and must thank you for Wizard Learning. I have fast tracked my exams by passing 5 exams this year and have found Wizard Learning a great tool to learn and test knowledge, thanks again.”

“I just passed AF5 to attain chartered status, the expected solution package was a huge help. Wizard Learning has been the biggest reason I have managed to get this far and I would recommend you to anyone.”

“I have just passed RO5 which now means I have managed to pass RO1 to R05 in 2 months using your website which I don't think would have be possible without it. Your website is far more user friendly than the CII text books, so a big thank you from me.”

“A really BIG THANK YOU to Wizard Learning!! I passed my RO6 today which means I now have my Diploma and could not have done it without your R06 Expected Solution Package. I have colleagues that are struggling with this exam, so I will definitely recommend your Expected Solution to them.”
 

Wizard Learning Ltd

Provider of award winning online training and CPD system for financial advisers and financial services professionals

We are committed to helping you gain higher level qualifications and maintain this knowledge through effective continuous professional development.